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Full feature list

Everything a guest network actually needs, in the order it happens.

A guest walks in, gets online safely, your team runs it day to day, you see what's happening, and you grow revenue from it. Seven features, that order — not a sidebar reshuffle.

01 · Guest Onboarding

Your login screen, not the router's

Guests connect through a portal with your logo, your colors, and your background image — not a generic router page that makes a five-star hotel look like a coffee shop's back office.

  • Sign-in via SMS OTP, WhatsApp OTP, email OTP, voucher code, or social login — pick which methods are offered
  • Custom headline, welcome message, brand color, logo, and background image per location
  • Multi-language splash screen (e.g. English, Hindi, Arabic) set per property
Customizing a guest WiFi login screen with brand colors and a logoBRAND COLORPORTAL LOGOOTPWhatsAppConnectENहिعربي

02 · Access Control

Decide who gets on before they even ask

Set the rules once — which destinations are always reachable, which devices skip the login screen, and which hours the network is even open — instead of policing it manually every day.

  • Always-Allowed whitelist for destinations guests can reach without logging in (e.g. payment or check-in systems)
  • Trusted Devices (MAC authentication) so staff and repeat guests skip the portal automatically
  • Business Hours scheduling so guest WiFi follows your actual opening hours, not 24/7 by default
A shield waving one guest through and stopping anotherTrusted deviceOutside business hours

03 · Network Reliability

Router-level control without SSH-ing into anything

Set up your network's addressing, keep guest and staff traffic separated, forward the right ports, and prioritize call quality — all from one screen, per location — and see the moment an internet connection actually goes down, with automatic failover to backup.

  • Live WAN health per location: latency, packet loss, current throughput, and a real up/down history — not a static "connected" icon
  • Primary/backup ISP failover that switches automatically when the primary link drops, shown with real down-duration timestamps
  • Network addressing (DHCP), VLAN segmentation (keep guest traffic off your operational network), port forwarding for the services that need it, and voice-call quality prioritization (VOIP QoS) — each in its own table-based screen
A router with a healthy primary internet link and a standby backup linkPrimary — OnlineBackup — Standby

04 · Team Management

Give staff exactly the access their job needs

Build custom roles from a real permission catalog — Dashboard, Campaigns, Vouchers, Network settings, Logs, and more — so a front-desk agent never sees the same screen as the owner.

  • Role-based access control with a locked, un-deletable "Read-Only" default role for anyone new
  • Per-role feature grants across seven areas: Overview, Engagement, Access & Policy, Devices & Team, Network, Operations, Support & Logs
  • Per-agent status, data-masking toggle (hide guest PII from staff who don't need it), and multi-location scoping
Three staff ID badges, each unlocking a different-colored doorFront DeskNetwork EngineerMarketing

05 · Live Insight

Know what's happening before a guest tells you

One screen shows who's online right now, how many sessions are active, uptime, and today's failed logins — with 24-hour traffic, device-type, and hourly-session charts underneath.

  • Live KPIs: online guests, active sessions, SLA uptime, routers online, today's guest count, average session length
  • 24-hour guest traffic trend, connected-device breakdown, and sessions-by-hour, plus a recent-users table and a recent-alerts feed on the same screen
  • Exportable reports beyond the live view: guest data usage, dwell time, heaviest users, voucher redemption, campaign engagement, and bandwidth/cost — five report categories, each with several report types and date-range filtering
A control-room monitor with a live pulse line surrounded by glowing KPI tiles1,247ONLINE NOW99.9%SLA UPTIME89218/20

06 · Guest Organization

Manage a hundred guests as one group, not one by one

Group guests by floor, event, department, or membership tier, set a shared data quota, and onboard them in bulk with a CSV instead of creating logins one at a time.

  • Named teams (e.g. "Sales Team," "Executive VIP," "Contractors") each scoped to a business unit/location with a shared data quota
  • Bulk team setup and bulk user-to-team mapping via CSV upload, with downloadable templates
  • Per-team status tracking (active, expired, revoked)
A cluster of guest avatars grouped into one team, fed by a spreadsheet uploadSales TeamQuota used · 85%CSV

07 · Growth

Turn the login screen into a marketing channel

Show a promo, run a post-login survey, or hand out a printed access code at the front desk — all from the same platform guests already use to get online.

  • Three campaign types — banner, survey, and redirect — schedulable per business unit with live impressions/conversions tracking
  • Post-login guest surveys with custom multiple-choice questions (e.g. rating food, staff, cleanliness)
  • Voucher batches (one-time or reusable access codes) that front desk can print, email, or hand out instead of reading out a WiFi password, with redemption tracking per batch
A phone showing a guest survey and a discount badge, next to a torn voucher being handed overVCH8821Print, email, or hand out

Want to see it on your own router?

30 minutes, live product, no slide deck.

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