Managed Guest WiFi by Wyfy Guest
Managed guest WiFi: one team answers from the line to the login.
With Wyfy Guest, we plan it, supply the hardware, set it up and watch it around the clock. You run the venue, and you still see every guest on your dashboard.
What does managed guest WiFi mean?
Managed guest WiFi means one team looks after both your guest login and the network under it. With Wyfy Guest, that covers hardware with no upfront cost, help choosing the internet service provider (ISP), a WiFi heatmap for access point placement, setup of the internet lines, router and access points, and 24/7 monitoring and support.
What's included
Everything in Guest WiFi, and the network under it
Hardware with no upfront cost
The router and access points your venue needs are included, so you don't start with a large equipment bill. We don't make our own hardware. Your quote lists what you get.
Network planning
A WiFi heatmap of your floor shows where signal is weak and where access points should go. We also compare the internet providers at your address and suggest a plan.
Setup by our team
We connect your internet lines and set up the router and access points, labelled by floor, so you always know which device is which. Your login page is set up and tested too.
Monitoring and support, 24/7
Our team monitors speed and connection quality for every router, day and night, and you can reach a person when you need help.
Networking
Guests stay on their own network, away from your office systems. Phone calls can go first, and a second line can take over by itself. On supported routers.
Network security
Firewall rules, website blocking and blocking of listed threat websites, plus a warning when an unknown router appears on your network. On supported routers.
Who does what
You make the venue decisions. We do the network work.
Here is how the work is divided once you choose managed.
What you do
- Share your floor plan, your address and how many people use WiFi at your busiest hour
- Give our team access to the venue for installation
- Choose your logo, colours, login methods and guest limits
- Check guests, usage and alerts on your dashboard
- Tell us when guests report a problem
What we do
- Make the heatmap, compare internet providers and choose the access points
- Supply the router and access points, with no upfront cost
- Connect your lines, set up the hardware and your login page, and test them at your venue
- Set up network zones, call priority and firewall rules on supported routers
- Monitor the network and give support, 24/7
How it goes
From first call to a running network
- 01
Tell us about your space
Share your floor plan, your address and how many people use WiFi at your busiest hour.
- 02
We plan the network
We make the heatmap, suggest the internet provider and choose the access points. Your quote says what is included.
- 03
We install and set it up
Lines, router, access points and your branded login page are set up and tested at your venue.
- 04
We keep it running
We monitor the network around the clock. You see guests, usage and alerts on one dashboard.
Managed is a good fit if
- You don't have an IT person on site
- You are opening a new venue or replacing an old network
- You don't want a large hardware cost upfront
- You have several locations and want one team for all of them
Managed is probably not for you if
- Your network already works well and someone looks after it
- Your own IT team wants to keep control of the router and firewall
- You would rather buy your own equipment
- You only want a branded login page and a guest list
Questions
What people ask about managed guest WiFi
What is guest WiFi, and what does managed add?
Guest WiFi is a separate network for visitors, and this guide to guest WiFi explains it from the start. Managed adds a team that looks after the network under it as well as the login.
What is the difference between managed and unmanaged guest WiFi?
With managed, our team also looks after the network: hardware, setup and 24/7 monitoring and support. With unmanaged, you keep your own network and someone on your side looks after it, and we add the login page and guest list on top.
Do I have to pay for hardware upfront?
No. Hardware is included with no upfront cost on managed guest WiFi. Your quote lists the equipment and what you pay.
Is there a price list or a free trial?
No. Managed guest WiFi is priced by quote, and there is no public price list or free trial. The demo is free, and your quote says what is included.
Is my internet bill included?
Check your quote, because it says what is included. We help you choose the line, but the internet service itself comes from your internet provider.
Who chooses the internet provider and access points?
We help you choose. We compare the providers at your address and suggest access points for your floor, walls, number of users and budget. See how planning works.
What happens if my internet line goes down?
With a second line connected, the backup takes over by itself on supported routers, and our team is monitoring the network 24/7. With only one line, guests stay offline until that line is back.
Can I still see my guest data?
Yes. You run your login page and see your guests, usage and alerts on your own dashboard.
Want one team to handle your WiFi?
Book a demo, tell us about your space, and we'll tell you what managed would include.